I was humbled to be interviewed recently by Terry "Coach T" Burgess on the Terry "Coach T" Burgess. This guesting was a blast! Go ahead and click HERE to the listen to the full episode.
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Topics: Life Coaching, Motivation, Accountability, Character, Marriage, Business Coaching, Masterminds, Family, Career, Interviews, Community, Relationships, Success, Significance, Faith, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
This episode is short but sweet! I had a blast speaking with Engel Jones. In this episode, I have talked about my relationships, values and a lot more!
Click HERE to listen to the full episode.
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Topics: Business, Life Coaching, Motivation, Accountability, Character, Marriage, Business Coaching, Masterminds, Family, Career, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Parenting, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
Aaron Walker: From Ordinary to Extraordinary
It was a great honor to be a guest on the Superhuman Entrepreneur Podcast with Dr. Isaac Jones.
You can check out what Dr. Jones has going on over at Superhuman Entrepreneur. We had a great discussion about living a life of success and significance.
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Topics: Business, Life Coaching, Motivation, Accountability, Character, Business Coaching, Masterminds, Finances, Career, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
Episode 8: Aaron Walker - View from the Top (The Power of Perspective)
It was a great honor to be a guest on Rookie Real Estate Podcast.
You can check out what Art Kelly has going on over at Rookie Real Estate. We had a great discussion about living a life of success and significance.
Click HERE to listen to the full episode.
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Topics: Life Coaching, Motivation, Accountability, Character, Business Coaching, Masterminds, Family, Balance, Career, Fun, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
Welcome to the View from the Top podcast, Season 2. In today’s show, Aaron Walker interviews Lee Cockerel on the topic of creating world class customer service.
We hope you enjoy the podcast. All the highlights, resources, and next steps can be found below. Listen to the full episode here and learn more at viewfromthetop.com.
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.”
One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.
Lee has served as Chairman of the Board of Heart of Florida United Way, the Board of Trustees for The Culinary Institute of America (CIA), the board of the Production and Operations Management Society and the board of Reptilia a Canadian attractions and entertainment company. In 2005 Governor Bush appointed Lee to the Governor’s Commission on Volunteerism and Public Service for the state of Florida where he served as Chairman of the Board.
He is now dedicating his time to public speaking, authoring a book on leadership, management and service excellence titled, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney. which is now available in 13 languages and his latest book, The Customer Rules…The 39 Essential Rules for Delivering Sensational Service. Lee also performs leadership and service excellence workshops and consulting for organizations around the world as well as for the Disney Institute.
Lee and his wife Priscilla live in Orlando Florida.
Show Highlights:
- Lee’s challenging upbringing and how he ended up at Disney
- How to double your salary and get fired in 90 days
- Lee’s point of view on customer service and how he developed it
- How Lee’s work experience prepared him to lead at Disney
- Three steps to creating world class customer service
- The one question Lee asked before making every decision at Disney
- What Lee considered his hardest part of the job
- Do you experience your product/service like your customers do?
- Lee’s fitness journey and what it’s like to be in the “O-Zone”
- Do this to get rid of regret, wishing, and hoping
- Consider your circle of friends. Do you need to quit hanging out with anyone?
- Do people trust you?
“You find out who your real friends are when you’re unemployed.”
-Lee Cockerell
Click HERE to listen to the full episode.
Resources:
- The Customer Rules by Lee Cockerell
“Being nice only goes so far, you have to deliver.”
-Lee Cockerell
Take Action … Next Steps from the Show
Experience your product or service like one of your clients. Try to see your business through their eyes. Are you creating the experience you wish your customers would have?
After visiting your website, buying a product, or if you have a physical business - experiencing the actual location and staff share you ONE TAKEAWAY with me and Aaron on Twitter..
If you accept this challenge send us a note on Twitter to Aaron (@vftcoach) and Danny (@alienearbud) and use the hashtag #viewfromthetop
Connect with Aaron
Website | Twitter | FB | LinkedIn | Instagram | Email
Check out Aaron Walker’s daily podcast, The Mastermind Blueprint available on your Amazon Echo or iTunes.
Join Iron Sharpens Iron
Mastermind Member Spotlight
Danny Bauer - build your vision and get liberated from the chaos of operating your small biz!
Read more at http://viewfromthetop.libsyn.com/season-2-episode-10-creating-world-class-customer-service-with-lee-cockerell#rELA0skSGGw4Frly.99
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Topics: Life Coaching, Motivation, Accountability, Business Coaching, Masterminds, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
Welcome to the View from the Top podcast, Season 2. Today, Aaron Walker discusses “How do I get peace in my life?” We hope you enjoy today’s show. All the highlights, resources, and next steps can be found below.
Listen to the full episode here and learn more at viewfromthetop.com.
Show Highlights:
- Are you pursuing the right thing?
- Do you have passion for what you are doing?
- The gift of contentment by helping others
- There is peace when you’re pursuing the right thing
- Money doesn’t equal peace
Click HERE to listen to the full episode.
Resources:
Take Action … Next Steps from the Show
If you feel a bit lost start by helping someone else and worrying a little less about yourself.
If you accept this challenge send us a note on Twitter to Aaron (@vftcoach) and Danny (@alienearbud) and use the hashtag #viewfromthetop
Connect with Aaron
Website | Twitter | FB | LinkedIn | Instagram | Email
Check out Aaron Walker’s daily podcast, The Mastermind Blueprint available on your Amazon Echo or iTunes.
Join Iron Sharpens Iron
Mastermind Member Spotlight
Charlie Cichetti: Sustainable Investment Group
Read more at http://viewfromthetop.libsyn.com/season-2-episode-11-how-do-i-get-peace-in-my-life#0c0pWLUzQVlkQwLo.99
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Topics: Life Coaching, Motivation, Accountability, Business Coaching, Masterminds, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
Jacob Shafer is 27 years old and he feels incredibly blessed to be working on his own business at such a young age. By being able to set your own hours, Jacob is able to spend time with those who matter instead of being stuck behind a desk.
Highlights from This Episode:
- ● Who is Jacob and what does he currently do?
- ● When was the last time Jacob experienced joy?
- ● What do people consistently ask Jacob for help with?
- ● Growing up, Jacob was homeschooled and would hang out with his two older brothers all the time.
- ● Why did Jacob start his own business?
- ● Matt Miller is Jacob’s uncle!
- ● What has been the most fulfilling aspect of running School Spirit Vending?
- ● What is Jacob currently obsessed with right now?
- ● Jacob loves CrossFit and loves seeing how strong female athletes are able to completely kick his butt.
- ● How does Jacob combine his faith with his work?Click HERE to listen to the full episode.
- Resources:
- ViewfromtheTop.com
- Schoolspiritvending.com/jacob
Read more at http://viewfromthetop.libsyn.com/ep087-the-benefits-of-being-a-young-business-owner#21yft4vvXvJibp4K.99
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Topics: Business, Life Coaching, Motivation, Accountability, Coaching, Marriage, Business Coaching, Masterminds, Balance, Career, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
Anthony Woolever is an industrial engineer for FedEx and served eight years in the military. Anthony is a man of many talents and is currently working on his new Amazon Ecommerce and drop shipping business. Find out Anthony’s story and why he joined the Iron Sharpens Iron group!
Highlights from This Episode:
● When was the last time Anthony experienced joy?
● What do people consistently ask Anthony for help with?
● How can you work on improving system processes?
● What is Anthony currently obsessed with right now?
● Why is Amazon Ecommerce interesting to Anthony?
● What kind of routines and systems personally help Anthony succeed?
● How does Anthony organize his email inbox?
● Why did Anthony decide to join Iron Sharpens Iron?
● What does Anthony fear the most?
● Why does Anthony think the men at ISI are able to handle success so well?
Click HERE to listen to the full episode.
Resources:
View From The Top: Episode 037 with Scott Hooper
Getting Things Done, by David Allen
Email Anthony: Barkley_04@hotmail.com
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Topics: Life Coaching, Motivation, Accountability, Character, Business Coaching, Masterminds, Career, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
This is Derek Champagne’s second guest appearance. You can get to know more about him and what he does on episode 55 of the View From The Top podcast. Exciting things are happening in Derek’s life, right now. He recently released a marketing course to help people get a clearer idea of how they should tackle both digital and traditional media. The best part of it all, though, is Derek got to work side by side with his amazing wife on this project!
Highlights from This Episode:
● Derek recently put together a marketing course to help newbies get a better handle on how to put themselves out there.
● No matter what, if you want to grow your business effectively, you will need a team.
● In Derek’s program, he does a deep dive on how you can properly research your target market as well as make yourself stand out from your competitors.
● It’s a mistake to completely replace your communication with digital (aka emails). We need the human element and we need to hear the human voice.
● Derek loves the ISI community because every day the men are sharing basic principles in the group.
● You really need to have a clear plan if you want to have consistent branding all throughout your website/campaigns.
● Derek has been looking for ten years for a document like this and he’s never found it.
● The best part of developing this course is that Derek gets to do it with his wife.
● What have been some of the unexpected benefits for Derek about creating a course with his wife?
● Derek shares tips on how you can work with your wife without breaking up!
Click HERE to listen to the full episode.
Resources:
View From The Top: Episode 037 with Scott
Email Derek: Derek@TheArtistEvolution.com
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Topics: Life Coaching, Motivation, Accountability, Character, Business Coaching, Masterminds, Interviews, Community, Relationships, Success, Significance, Priorities, Tips, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
Scott Hooper appeared on the View From The Top podcast back in episode 37. On this show, Scott discusses why he’s so passionate about teaching children about the power they hold within themselves. He launched a podcast called Inspire a Kid and explains in depth why every child has unlimited potential to achieve amazing things.
Highlights from This Episode:
● A bunch of Scott’s mastermind buddies released their own podcast.
● Scott recently released his own podcast too. What is it about?
● Every child has greatness in them. Scott shares an example of what he means.
● Scott believes most kids live a life where they naturally want to help. Unfortunately, we adults tend to beat that passion out of them.
● It’s a tragic loss when a child dies physically, but it’s also tragic when they die emotionally or mentally to the world around them.
● The Inspire a Kid podcast is about telling inspiring stories of kid influencers and great adults who were inspired when they were kids.
● Everybody knows that behavior follows character. Teach good behavior, and you have a good character.
● Every kid has the potential to greatness. It’s important to have them realize this early in their lives.
● Scott discusses his vision for the podcast and what he hopes to achieve in the next couple of years.
● Want to know more? Feel free to email Scott!
Click HERE to listen to the full episode.
Resources:
View From The Top: Episode 037 with Scott
Email Scott: VoiceOverCandy@Gmail.com or Scott@InspireaKid.com
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Topics: Life Coaching, Motivation, Accountability, Character, Business Coaching, Masterminds, Family, Fun, Community, Relationships, Success, Significance, Priorities, Tips, Parenting, Podcast, Commitment, Persistent, Consistent, Move Forward, Blueprint, Preparation, Integrity, Discipline, Clarity
